Member Services Representative

Crunch Fitness; Toledo (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team at a leading fitness brand that values fun and inclusivity! This role at a state-of-the-art gym involves engaging with members, providing excellent customer service, and facilitating a welcoming environment. You'll be part of a culture that encourages personal achievement and inspires others to reach their fitness goals. With opportunities for development and a focus on health and wellness, this position is perfect for energetic individuals who are passionate about fitness. Embrace a rewarding career while helping others transform their lives in a dynamic and supportive atmosphere.

Benefits

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Qualifications

• Strong communication skills and ability to engage with members.
• Basic computer proficiency for club software operations.

Responsibilities

• Greet members and guests, ensuring a welcoming atmosphere.
• Check in members, provide tours, and answer phones professionally.
• Maintain cleanliness and assist in club management tasks.

Skills

Proficient reading and writing skills

Computer Skills

Job description

Would you like to join one of the fastest growing brands in the fitness industry? With over 350 locations in the U.S. and internationally, Crunch Fitness is the originator of the no judgments/no limits philosophy. If you're a natural leader who is passionate about helping others, we're looking for you!

WORK WHERE YOU WORK OUT! Crunch Fitness is best known for making serious fitness fun! Our Toledo location is a $3 million-dollar, 29,000 square foot gym filled with awesomeness, including: state-of-the-art cardio and strength equipment, large and small group fitness classes, Ride Studio, Personal Trainers, Fit 3D body scans, a Relax and Recover area with tanning, spray tanning, hydromassage, wellness pod, and so much more!

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer Skills

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Give all new guests a tour of the facility
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Meetings:

• Monthly Department Meetings/Employee Training

Compensation: $10.00 - $11.25 per hour

Crunch Fitness in Toledo is ready to take over the fitness industry while changing the lives of our members. Are you ready?

Crunch Fitness is seeking rock-stars to be part of the best new gym in Toledo! Crunch Fitness Toledo offers tremendous opportunity for development & personal achievement.

Looking to combine work, fitness and fun? Crunch Fitness Toledo is looking for energetic, enthusiastic, friendly people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments/No Limits’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing place to work. Our gyms are packed with state-of-the-art cardio and strength training equipment, tons of free weights, full service locker rooms with showers and saunas, tanning, HydroMassage beds, awesome group fitness classes, a Ride Studio, small group HIIT Zone, and certified Personal Training. Some of Crunch's extensive signature classes include: Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and much more.

Crunch offers comprehensive benefits for eligible employees:

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full-Time Employees