Member Services Representative

Planet Fitness-United Fitness Partners; Seguin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salaries

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness-United Fitness Partners is looking for a Member Services Representative in Seguin, TX. You'll provide high-energy, positive member service, assist in fitness classes, and ensure the club remains welcoming and clean.

Ideal candidates must be passionate about helping others and possess a high school diploma or GED. Dependability and the ability to perform physical tasks such as lifting 50lbs are required. Join a rapidly growing company dedicated to changing lives for the better!

Qualifications

• Minimum of 18 years of age.
• Physical demands include lifting up to 50lbs and good communication skills.
• On-time dependability is essential.

Responsibilities

• Provide high-energy, positive member service.
• Ensure the club is clean as members value cleanliness.
• Assist at the welcome desk checking in members.

Skills

Passion for helping others

Dependability

Customer service

Education

High School diploma or GED equivalent

Job description

Job Details

Job Location: Seguin, TX 78155

Mission

We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment‑free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

Organization Overview

Title: Member Services Representative

Reports To: Club Manager

FLSA Classification: Non‑Exempt

Opportunity

Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. United FP is dynamic, growing and continually evolving. You must be self‑motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

Responsibilities

• Provide high‑energy, positive member service and encourage members to achieve their fitness goals.
• Ensure the club is super clean, as members value this and we’re known for that too.
• Finding new and current members to join the fitness trainer in fitness classes.
• Introduce new and existing members to Black Card amenities.
• Assist at the welcome desk checking in members while providing greetings and farewells, offer fun energetic, non‑high‑pressure tours, assist with enrollment, and other club responsibilities.
• Be a leader, passionate – love what you do! Have fun and invite members to do the same.
• Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
• United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On‑time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Physical Demands

• Must be able to occasionally lift, push, or pull at least 50lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.