Member Services Representative

crunch; City of Albany (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Job summary

Crunch Fitness is seeking a Membership Sales Representative to join our growing team in the Albany area. You will greet members and guests, drive membership sales, and build value to encourage enrollment in personal training. This role involves touring facilities, generating leads, and supporting front-desk duties.

The position offers the chance to grow within a rapidly expanding company, with perks like employee discounts, free uniforms, and advancement opportunities.

Qualifications

• Outgoing, confident personality with a customer-first mindset.
• Strong team player capable of collaborating with staff across shifts.
• Excellent organizational skills and ability to multitask.
• Willingness to work a flexible schedule, including evenings/weekends.

Responsibilities

• Greet members and guests with a smile.
• Drive membership sales and close new signups.
• Encourage members to enroll in personal training packages.
• Tour facilities for prospective members.
• Generate leads through outreach initiatives.
• Collect outstanding balances from current members.
• Check-in members, answer phones, and make sales calls.
• Assist in maintaining cleanliness of the gym.
• Create engaging social media opportunities.

Skills

Outgoing personality

Team player

Organized

Flexible schedule

Communication skills

Sales drive

Job description

Benefits:

• Employee discounts
• Free uniforms
• Opportunity for advancement

Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness!

Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement.

The Membership Sales Representative will be responsible for:

• Greeting all members and guests with a smile
• Driving membership sales
• Building value to have new customers enroll in personal training
• Touring new or potential members
• Generating leads through outreach initiatives
• Collecting outstanding balances from current membership base
• Checking in members, answer phones, making sales calls
• Assisting in maintaining cleanliness
• Creating fun and engaging social media opportunities

What We Look For In Our Fitness Professionals:

• Competitive, someone who wants to win!
• Outgoing personality, not afraid to put yourself out there!
• Ability to handle multiple tasks at once
• Flexible schedule
• A desire for personal/professional growth and development
• Team player
• Organized
• Be willing to go above and beyond
• Efficient and effective communication skills

The Ways You Benefit:

• Growth opportunity in a rapidly growing company
• Free Crunch Fitness membership