Member Services Representative

crunch; East Longmeadow (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Job summary

Crunch Fitness is seeking a Membership Sales Representative to join our expanding team. You will greet members and guests, drive memberships, and build value to enroll clients in personal training. You’ll tour facilities, generate leads, and manage member outreach to ensure growth and retention.

We value competitive, outgoing individuals who can multitask, stay organized, and work well with a team. The role offers growth opportunities, a fast-paced environment, and a chance to contribute to a

Qualifications

• Competitive personality and drive to win.
• Outgoing personality and willingness to engage with members.
• Ability to handle multiple tasks and meet sales goals.
• Strong organization and teamwork skills.
• Desire for personal and professional growth and development.
• Effective communication with members and team.

Responsibilities

• Greet members and guests with a smile.
• Drive membership sales and value upsells to personal training.
• Tour facilities and convert tours into memberships.
• Generate leads through outreach initiatives.
• Collect outstanding balances from current memberships.
• Assist with check-ins, phone calls, and sales outreach.
• Support in maintaining cleanliness and creating engaging social content.

Skills

Outgoing personality

Competitive drive

Multi-tasking

Organized

Team player

Communication

Growth mindset

Job description

Benefits:

• Employee discounts
• Free uniforms
• Opportunity for advancement

Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness!

Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement.

The Membership Sales Representative will be responsible for:

• Greeting all members and guests with a smile
• Driving membership sales
• Building value to have new customers enroll in personal training
• Touring new or potential members
• Generating leads through outreach initiatives
• Collecting outstanding balances from current membership base
• Checking in members, answer phones, making sales calls
• Assisting in maintaining cleanliness
• Creating fun and engaging social media opportunities

What We Look For In Our Fitness Professionals:

• Competitive, someone who wants to win!
• Outgoing personality, not afraid to put yourself out there!
• Ability to handle multiple tasks at once
• Flexible schedule
• A desire for personal/professional growth and development
• Team player
• Organized
• Be willing to go above and beyond
• Efficient and effective communication skills

The Ways You Benefit:

• Growth opportunity in a rapidly growing company
• Free Crunch Fitness membership