Member Services Representative

Priority Dispatch Corp.; Arlington (VA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Member Services Representative to enhance the member experience at their fitness facility. This role involves delivering exceptional customer service, maintaining cleanliness, and fostering a welcoming atmosphere for members and guests. Ideal candidates will possess a passion for fitness, strong interpersonal skills, and a commitment to reliability. Join a vibrant team dedicated to promoting health and wellness, where your contributions will make a meaningful impact on the community. This part-time position offers flexible shifts on weekends and valuable benefits, including a free membership and health insurance.

Benefits

Free Black Card Membership

401k plan after 3 months

Health Insurance

Medical & Prescription Drug Plans

Health Savings Account

Qualifications

• Passion for fitness and health.
• Exceptional customer service skills.
• Strong listening and problem-solving abilities.

Responsibilities

• Create a positive member experience through superior customer service.
• Ensure cleanliness of all facility areas.
• Interact positively with members and guests.

Skills

Customer Service Skills

Punctuality

Basic Computer Proficiency

Empathy

Problem Solving

Positive Attitude

Job description

Job Details

Job Location: Pentagon Row Fitness LLC - ARLINGTON, VA

Salary Range: Undisclosed

Description

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be primarily responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Schedule

• Part Time
• Saturday & Sunday: 6:00 AM to 2:00 PM
• 8-hour shift

Or

• Part Time
• Saturday & Sunday: 2:00 PM to 10:00 PM
• 8-hour shift

Benefits

• FREE Black Card Membership!
• 401k plan after 3 months of service
• Health Insurance - First of the month following hire date
• Medical & Prescription drug plans
• HSA (Health Savings Account)

Qualifications

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Basic computer proficiency.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Satisfactory background check.

How to Apply:

If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.

Thank you for your interest in joining our team!

E-Verify STATEMENT:

We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .

EOE STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.