Member Services Pro - Training, Tech & Perks

Walmart Inc.; Cookeville (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical,视on,

401(k) and stock purchase plans

Paid time off and parental leave

Tuition assistance through Live Better

Job summary

Sam's Club in Cookeville, TN is seeking a frontline retail associate to provide member service, maintain the checkout area, and resolve member concerns. You will promote Sam's Club products, assist with self-service technology, and process purchases with attention to policy-compliant payments and returns.

There are opportunities to train associates, maintain merchandise, ensure safety, and contribute to a positive shopping experience.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per policies.
• Follows safety standards and reports unsafe situations to management.
• Maintains merchandise; assists members with locating items and purchases.
• Maintains a safe shopping environment and helps train frontline associates.

Job description

Sam's Club in Cookeville, TN is seeking a frontline retail associate to provide member service, maintain the checkout area, and resolve member concerns. You will promote Sam's Club products, assist with self-service technology, and process purchases with attention to policy-compliant payments and returns.

There are opportunities to train associates, maintain merchandise, ensure safety, and contribute to a positive shopping experience.