Member Services Pro — 3rd Shift (Overnight) & Growth

Planet Fitness; Greenville (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Wellness resources

Employee discounts

Free Planet Fitness Black Card

Job summary

Planet Fitness, a franchise group of Excel Fitness based out of Austin, TX, is seeking team players to deliver exceptional customer service at the front desk and keep the gym clean and welcoming. Employees start at the front desk and can advance into management as the company grows across multiple states.

Employees enjoy benefits like health insurance, paid time off, wellness resources, and member discounts, with opportunities to earn higher salaries as leadership roles open up within a

Qualifications

• High School diploma or GED equivalent required.
• Must be 18 years of age or older.
• Must be able to lift up to 50 lbs.
• Ability to work 3rd shift (overnights - 3 twelve hour shifts Fri-Sun).
• Strong customer service and reliability are essential.

Responsibilities

• Check members into the system.
• Take prospective members on tours and assist with sign-up.
• Update member accounts as needed.
• Respond to member questions and concerns promptly.
• Maintain facility cleanliness and safety protocols.
• Close shift for the business day.
• Create a bank deposit for the next day.
• Provide exceptional customer service and professionalism.

Skills

Customer service

Check-in systems

Account updates

Cleaning duties

Shift closing

Bank deposits

Punctuality

Team player

Professional communication

Overnight shift

Education

High School diploma

Job description

Planet Fitness, a franchise group of Excel Fitness based out of Austin, TX, is seeking team players to deliver exceptional customer service at the front desk and keep the gym clean and welcoming. Employees start at the front desk and can advance into management as the company grows across multiple states.

Employees enjoy benefits like health insurance, paid time off, wellness resources, and member discounts, with opportunities to earn higher salaries as leadership roles open up within a