Member Services & Membership Sales Pro

Ymcatc; Oakland (CA); On-site; USD 30,307; Part time

Job summary

A community-focused fitness organization is seeking staff for their membership team in Oakland. The position involves providing excellent service to members and guests, conducting tours, managing sales of memberships, and maintaining a welcoming environment. Ideal candidates should have customer service experience, strong relationship-building skills, and be proficient in necessary software. This role offers a compensation of $22/hr.

Qualifications

• 1 year of experience in serving customers, sales or related field.
• Excellent relationship building and problem-solving skills.
• Proficiency in Microsoft Outlook and other computer programs necessary to perform the duties of the job.
• Ability to relate effectively to diverse groups of people from all social and economic segments.

Responsibilities

• Provide excellent service to members, guests, and program participants.
• Conduct interviews and tours responsive to prospective members' needs.
• Build relationships with members and help connect them to the YMCA.
• Handle and resolve membership concerns.
• Apply YMCA policies and protocols for member services.

Skills

Customer service

Sales

Relationship building

Problem-solving

Tools

Microsoft Outlook

Job description

A community-focused fitness organization is seeking staff for their membership team in Oakland. The position involves providing excellent service to members and guests, conducting tours, managing sales of memberships, and maintaining a welcoming environment. Ideal candidates should have customer service experience, strong relationship-building skills, and be proficient in necessary software. This role offers a compensation of $22/hr.