Member Services & Financial Solutions Expert

Mountain America Credit Union; Tooele (UT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Medical and dental benefits

Paid time off

401K

Job summary

Mountain America Credit Union in Tooele, UT is seeking a Member Service Representative to cross-sell multiple financial products and provide courteous, knowledgeable service to both new and existing members.

You will focus on increasing member satisfaction and account retention by delivering quality service and timely follow-up on member interactions. This full-time role requires accuracy, professionalism, and a strong knowledge of branch operations.

Qualifications

• At least one year of branch or related experience.
• High school diploma or equivalent.

Responsibilities

• Provides quality service to members and potential members.
• Accurately and efficiently processes deposits, payments, withdrawals, and checks.
• Balances cash drawer as required.
• Prepares and disburses loans within lending limits and credit union guidelines.
• Represents the credit union in a professional manner, both in dress and actions.

Skills

Bilingual

Customer service

Cross-sell

Cash handling

Communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Symitar

Job description

Mountain America Credit Union in Tooele, UT is seeking a Member Service Representative to cross-sell multiple financial products and provide courteous, knowledgeable service to both new and existing members.

You will focus on increasing member satisfaction and account retention by delivering quality service and timely follow-up on member interactions. This full-time role requires accuracy, professionalism, and a strong knowledge of branch operations.