Member Services & DMV/Notary Specialist

AAA Auto Club Enterprises; Monroeville (Allegheny County); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Tuition assistance

Floating holidays

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Monroeville, PA, seeks a service-minded associate to greet members, handle DMV-related tasks, notary services, and travel-related arrangements. You will assist with memberships, payments, and basic administrative duties, delivering high-quality member experiences.

The role requires strong computer skills, multitasking ability, and a candidate with notary licensure or the drive to obtain one. Occasional travel and flexible scheduling may apply.

Qualifications

• High School GED Required.
• 4-6 years Branch Specialist 2 and/or 3 or related experience Preferred.
• Solid computer literacy and data input skills.
• Ability to effectively coach and mentor others.
• Proficiency in State DMV licensing system.
• Ability to work quickly and handle multiple tasks or assignments on a daily basis.
• As required, obtains and maintains valid notary license.
• Notary Public - National Notary Association within 1 Year Preferred.

Responsibilities

• Greets members by phone and in person and determines the nature of service required.
• Provides requested services or directs to appropriate area.
• May provide notary and/or DMV license transactions and services.
• Resolves problems and assists with administrative functions in absence of manager.
• Provides high level of customer service per Quality Assurance Standards.
• Promotes and sells AAA memberships.
• Processes membership payments and upgrades.
• Balances and reconciles cash drawer; prepares daily deposits.

Skills

Notary public

DMV licensing system

Computer literacy

Coaching/Mentoring

Multitasking

Education

High School GED

Job description

AAA Auto Club Enterprises in Monroeville, PA, seeks a service-minded associate to greet members, handle DMV-related tasks, notary services, and travel-related arrangements. You will assist with memberships, payments, and basic administrative duties, delivering high-quality member experiences.

The role requires strong computer skills, multitasking ability, and a candidate with notary licensure or the drive to obtain one. Occasional travel and flexible scheduling may apply.