Member Services Desk Attendant

Vantage Credit Union; Ballwin (MO); On-site; USD 25,000 - 33,000; Full time

Job summary

Vantage Credit Union in Ballwin, MO is seeking an Entry Level Banking Associate to join our team. You will greet members, handle account and loan inquiries, process transactions, and support daily branch operations to ensure a positive member experience.

This role emphasizes building relationships, referrals, and community engagement, with a focus on accuracy, compliance, and teamwork in a fast-paced financial environment.

Qualifications

• One year of experience in a sales or service role; financial institution experience preferred.
• High school diploma required; some college is desirable.
• Knowledge of credit union operations and regulatory requirements.

Responsibilities

• Assist members with account and loan inquiries and complete transactions.
• Greet members and maintain a welcoming environment.
• Process cash advances and routine branch transactions.
• Coordinate branch scheduling and daily controls to ensure smooth operations.
• Ensure compliance with policies and maintain confidentiality.
• Support branch management with opening/closing procedures and security checks.

Skills

Time Management

Interpersonal Skills

Accuracy

Communication

Dependability

Technical

Education

High School

Job description

Vantage Credit Union in Ballwin, MO is seeking an Entry Level Banking Associate to join our team. You will greet members, handle account and loan inquiries, process transactions, and support daily branch operations to ensure a positive member experience.

This role emphasizes building relationships, referrals, and community engagement, with a focus on accuracy, compliance, and teamwork in a fast-paced financial environment.