Member Services Desk Associate

Club4 Fitness; Ridgeland (MS); On-site; USD 16,531 - 22,041; Part time

Job summary

CLUB4 Fitness in Ridgeland, MS is seeking a Front Desk Associate to deliver superior member service at Lake Harbour. You will greet members and guests, handle inquiries, and guide prospective members through tours and sign-ups, ensuring a warm, professional atmosphere.

This part-time role requires punctuality, a positive attitude, and the ability to manage front desk tasks and member data with accuracy. Join a fitness-focused team dedicated to member satisfaction.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is essential.
• Excellent customer service and communication skills.
• Strong listening and problem solving abilities.
• Diplomacy and professionalism in all interactions.
• High School diploma/GED or equivalent required.
• CPR/AED certification preferred.

Responsibilities

• Greet members and guests with exceptional service.
• Answer phones and assist callers with questions.
• Check members into the club's system.
• Assist with new member sign-ups and tours.
• Update member information as needed.
• Address questions promptly and route to management as needed.
• Help maintain club cleanliness and organization.
• Complete daily cleaning tasks.

Skills

Customer service

Basic computer skills

Fitness interest

Positive attitude

Punctuality

Excellent communication

Active listening

Diplomacy

Education

High School diploma/GED

CPR/AED certification

Job description

CLUB4 Fitness in Ridgeland, MS is seeking a Front Desk Associate to deliver superior member service at Lake Harbour. You will greet members and guests, handle inquiries, and guide prospective members through tours and sign-ups, ensuring a warm, professional atmosphere.

This part-time role requires punctuality, a positive attitude, and the ability to manage front desk tasks and member data with accuracy. Join a fitness-focused team dedicated to member satisfaction.