Member Services Associate – Fitness Front Desk

Williamson Ranch Fitness, LLC; Antioch (CA); Presencial; USD 23.000 - 24.000; Jornada completa

Descripción de la vacante

Taymax Group is seeking a friendly Member Services Representative in Antioch, CA to greet members and guests and provide top‑notch customer service at the front desk. You will process sign‑ups, answer questions, and assist with tours and payments while maintaining club cleanliness.

The role requires a strong customer service mindset, reliability, and the ability to work both independently and as part of a team in a busy fitness environment. Equal opportunity employer.

Formación

• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude and a passion for fitness and health.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.

Responsabilidades

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones, assist callers with questions, check members in, and sign up new members with rates and payments.
• Assist the Club Manager in cash handling and daily drawer duties.
• Facilitate updates to member accounts and respond to questions professionally.
• Maintain cleanliness and complete daily tasks within the first hour of shift.

Conocimientos

Customer service

Punctuality

Teamwork

Basic computer skills

Communication

Educación

High School diploma/GED

Descripción del empleo

Taymax Group is seeking a friendly Member Services Representative in Antioch, CA to greet members and guests and provide top‑notch customer service at the front desk. You will process sign‑ups, answer questions, and assist with tours and payments while maintaining club cleanliness.

The role requires a strong customer service mindset, reliability, and the ability to work both independently and as part of a team in a busy fitness environment. Equal opportunity employer.