Member Services Advocate — Growth & Community Impact

Sun East Federal Credit Union; Concordville (PA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

401(k) with company match

Life insurance

Loan rate reductions

Discount tickets and events

Job summary

Sun East Federal Credit Union in Aston, PA is seeking a Member Service Representative to join our team. If you are a positive “people person” with a strong work ethic and share in the credit union philosophy of “people helping people,” read on!

This sales and customer service position offers a competitive wage and a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans,

Qualifications

• High school diploma or equivalent.
• 3 years of prior sales, customer service, or related experience.
• Proficiency in basic math and computer skills.
• Ability to transition between multiple roles.
• Previous financial industry experience is preferred.
• Bilingual skills a plus.
• Background checks (credit, criminal, employment, education) and a pre-employment drug test are conducted.

Responsibilities

• Provide exceptional customer service to members and promote credit union products and services.
• Open and close accounts, answer questions, update member information, and process loan applications.
• Assist in teller transactions, maintain balanced cash drawer, and contribute to achieving sales goals.

Skills

Customer service

Sales experience

Math and computer skills

Education

High school diploma or equivalent

Job description

Sun East Federal Credit Union in Aston, PA is seeking a Member Service Representative to join our team. If you are a positive “people person” with a strong work ethic and share in the credit union philosophy of “people helping people,” read on!

This sales and customer service position offers a competitive wage and a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans,