Member Service Teller — People-First Banking & Growth

Summit Logo; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with match

Paid time off

Paid holidays

Paid volunteer time

Birthday PTO

Student Loan Payback

Tuition Reimbursement

Job summary

Summit Credit Union is seeking a Member Service Teller for our American Parkway branch, where you will be the friendly face of the branch and a key part of the member experience. You will greet members, handle transactions, and educate them on Summit products to help them manage money more effectively.

Expect a dynamic, on-site role with Saturday hours and a focus on accuracy, teamwork, and exceptional service. We value inclusion and growth opportunities, with benefits like 401K match and PTO.

Qualifications

• One year of customer service or sales experience.
• Strong interpersonal skills and rapport-building.
• Attention to accuracy and math skills.
• Familiarity with Microsoft Office and basic math.

Responsibilities

• Greet members with warmth and genuine interest in every interaction.
• Handle financial transactions with accuracy and care.
• Listen to member needs and connect them with the right teammates.
• Educate members on Summit’s products and services to help manage money.
• Maintain smooth branch operations with attention to detail and timeliness.

Skills

Customer service

Interpersonal skills

Microsoft Office

Basic math

Attention to accuracy

Education

High school diploma

Tools

Microsoft Office

Job description

Summit Credit Union is seeking a Member Service Teller for our American Parkway branch, where you will be the friendly face of the branch and a key part of the member experience. You will greet members, handle transactions, and educate them on Summit products to help them manage money more effectively.

Expect a dynamic, on-site role with Saturday hours and a focus on accuracy, teamwork, and exceptional service. We value inclusion and growth opportunities, with benefits like 401K match and PTO.