Member Service Teller — Elevate Finances & Service

AmFirst; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

AmFirst is committed to trust, integrity, and financial wellness. The branch team seeks a friendly Teller to greet members to process transactions and support their financial needs with accuracy and confidentiality.

You will handle deposits, withdrawals, loan payments, and account inquiries while complying with bank procedures. A high school diploma or GED and cash-handling experience are preferred; Microsoft Office skills help daily tasks.

Qualifications

• Experience - One month to twelve months of similar or related experience. 6 months of cash handling preferred.
• Education – A high school education or GED.
• Interpersonal Skills - Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information, which may require some discussion.
• Other Skills - Intermediate PC knowledge with basic Microsoft Office skills. Detail-oriented and able to multitask. Good judgement in order to evaluate identities, accounts, checks and currency. Excellent communication skills with a pleasant tone. Ability to work in a team environment.
• Physical Requirements – Must be able to move around the branch and must be able to sit and stand for an extended period of time. Light lifting is required.

Responsibilities

• Receives, evaluates, and processes basic financial transactions, including but not limited to cash and negotiable instrument deposits, withdrawals, and loan payments; processes cashier checks, transfers, and cash advances on credit cards, all while ensuring compliance with the Bank Secrecy Act, OFAC, and Customer Identification Program.
• Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines.
• Greets and welcomes members and potential members in a courteous, professional and timely manner providing routine information and meeting their needs accurately and confidentially.
• Promotes, explains, and cross-sells credit union products and services, anticipating the needs of our members and directing them to the appropriate services.
• Balances cash drawer daily, researches and resolves discrepancies, and reports any discrepancies to the Head Teller.
• Assists with reconciling daily transactions, ensuring cash, checks, vouchers and recyclers match system records.
• Assists with processing mail, night drop, and ATM deposits daily.
• Performs other job-related duties as assigned.

Skills

Cash handling

Customer service

Communication

Multitasking

Teamwork

Microsoft Office

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

AmFirst is committed to trust, integrity, and financial wellness. The branch team seeks a friendly Teller to greet members to process transactions and support their financial needs with accuracy and confidentiality.

You will handle deposits, withdrawals, loan payments, and account inquiries while complying with bank procedures. A high school diploma or GED and cash-handling experience are preferred; Microsoft Office skills help daily tasks.