Member Service Teller - Drive Financial Inclusion

Self-Help Services Corp; Modesto (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Self-Help Services Corp in Modesto, CA is hiring a Temporary Member Service Representative (MSR)/Teller. You will serve members by processing transactions, promoting products, and resolving issues with a focus on accuracy and courtesy.

The role requires a high school diploma, cash-handling experience, and strong customer service skills. Bilingual English/Spanish is preferred but not required, with occasional travel across branches.

Qualifications

• High School graduate or equivalent.
• Bilingual in English/Spanish highly preferred but not required.
• Minimum one year experience in financial institution or other customer service industry preferred.
• Prior cash handling and customer service responsibilities preferred.
• Preference for teamwork and collaboration.

Responsibilities

• Identify and assess member needs through conversations.
• Maintain and grow member relationships with excellent service.
• Process deposits, loan payments, payrolls, and transfers accurately.
• Maintain drawer cash levels within prescribed limits.
• Post and log night, ATM, and mail deposits and support dual-control activities.

Skills

Customer service

Cash handling

Teamwork

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Self-Help Services Corp in Modesto, CA is hiring a Temporary Member Service Representative (MSR)/Teller. You will serve members by processing transactions, promoting products, and resolving issues with a focus on accuracy and courtesy.

The role requires a high school diploma, cash-handling experience, and strong customer service skills. Bilingual English/Spanish is preferred but not required, with occasional travel across branches.