Member Service Teller — Career Growth & Benefits

Service Federal Credit Union; Gilford (NH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

PTO & holidays

401k with company match

Paid leave after 12 mos

Talkspace support

Identity theft protection

Tuition reimbursement

Career growth

Job summary

Service Credit Union seeks a Member Service Representative Teller to join our team. You will accurately process transactions, open and close member accounts, and deliver outstanding service with needs-based solutions.

We offer growth opportunities and a competitive benefits package. Pay starts at $21.00 per hour, flex based on experience, with health/dental benefits, PTO, and a 401k plan after one year.

Qualifications

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.

Responsibilities

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Written communication

Organizational skills

Multi-tasking

Education

High school diploma

Job description

Service Credit Union seeks a Member Service Representative Teller to join our team. You will accurately process transactions, open and close member accounts, and deliver outstanding service with needs-based solutions.

We offer growth opportunities and a competitive benefits package. Pay starts at $21.00 per hour, flex based on experience, with health/dental benefits, PTO, and a 401k plan after one year.