Member Service Representative/Teller - Bedford

Service Federal Credit Union; Town of Bedford (NY); Vor Ort; USD 28.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health and dental benefits starting on

PTO and holidays

401k with company contribution

Tuition reimbursement

Mental health support program

Identity theft protection

Training and career growth

Zusammenfassung

Service Credit Union is seeking a Member Service Representative Teller at our Bedford branch. This role offers a banking career path with growth opportunities and a focus on member solutions and positive experiences.

Pay starts at $21.00 per hour and is flexible based on experience. The position emphasizes accurate transactions, friendly service, and community-focused financial assistance.

Qualifikationen

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Customer service or retail experience preferred.
• Excellent verbal and written communication skills.
• Good organizational skills with multi-tasking ability.
• Ability to resolve member issues promptly with courtesy and tact.

Aufgaben

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Kenntnisse

Cash handling

Customer service

Verbal communication

Written communication

Organizational skills

Multi-tasking

Ausbildung

High school diploma or equivalent

Jobbeschreibung

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Representative Teller at our Bedford branch location. This role is a great step for anyone interested in a banking career with growth opportunities.

"Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience." Pay: $21.00, flexible based on experience.

Benefits Include:

• Great health and dental benefits starting day one!
• PTO, long-term disability, and paid holidays.
• 401k with 8% company contribution after one year of employment.
• Paid leave policy after 12 consecutive months of employment.
• Free confidential mental health support program with Talkspace
• Free identify theft protection through IdentityForce
• Tuition reimbursement.
• Training and career growth opportunities.

A Day in the Life:

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Experience and Qualifications:

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.

At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Who We Are At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining "one team" all connected by the same values: family, community, service and integrity.