Member Service Specialist Card Services & IRA/HSA Support

The County Federal Credit Union; Presque Isle (ME); On-site; USD 36,000 - 48,000; Full time

Job summary

The County Federal Credit Union in Maine is hiring a Full-Time Member Service Specialist - Card Services & IRA/HSA Support in our Operations Center. You will help administer the debit and credit card program and support IRA & HSA administration, working closely with the CORE+ team.

This role offers opportunities for growth, and you will contribute to delivering exceptional member service while supporting broader deposit and CORE+ programs.

Job description

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the "Best Places to Work in Maine" several times and if you are a professional looking for a career not just a job, you are in the right place! We focus on career development and promotion - people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with a contribution up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing and more!

The County Federal Credit Union is seeking a positive, ambitious individual to join our team as a Full-Time Member Service Specialist - Card Services & IRA/HSA Support in our Operations Center!

The Member Service Specialist - Card Services and IRA & HSA Support position performs operational duties across the CORE+ Department. The position shares equally with the other Card Services Specialists in administering the credit union's complete debit and credit card program, which represents most of its workload, and serves as the primary specialist for IRA & HSA administration. The position also actively participates in other deposit and CORE+ programs and provides trained backup coverage for the specialty functions assigned to the Fraud Support and Overdraft Privilege Support specialists. The CORE+ Department Manager maintains program accountability, subject-matter expertise, and active operational participation across these functions. The manager's participation supplements but does not replace this position's primary, active-participation, or trained backup responsibilities.

This is a great opportunity for a career if you enjoy positively impacting people's lives and want to contribute to our mission.