Member Service Specialist - Campbell County - Rustburg, VA

Virginia Farm Bureau Family of Companies; Rustburg (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Paid training

Medical and dental insurance on first day

Gym membership discounts

401k with 6% company match

20 days Paid Time Off (PTO)

Job summary

Virginia Farm Bureau Family of Companies is looking for a Member Service Specialist to join our Campbell County office in Rustburg, VA. This full-time position emphasizes exceptional customer service and administrative support. Responsibilities include assisting in insurance product servicing, working with the County Board of Directors, and promoting Farm Bureau Bank.

The ideal candidate will have strong communication skills, experience in customer service, and a positive attitude. Benefits include medical insurance from day one, 401k with company match, and paid time off.

Qualifications

• Previous administrative support experience.
• Strong customer service skills and a positive attitude.
• Property & Casualty license (to be obtained within 3 months of hire).

Responsibilities

• Providing assistance to the county insurance staff in soliciting and servicing insurance products.
• Working with the County Board of Directors.
• Promoting Farm Bureau Bank.
• Assisting members with health insurance needs.

Skills

MS Office applications

Effective verbal & written communication

Customer service skills

Sales experience

Job description

Position Title

Member Service Specialist

Status

Non-exempt

Location

Campbell County office in Rustburg, VA

Reports To

Agency Manager

Compensation

$36,000 – $56,000 Annually

About The Office

Our Campbell County Farm Bureau Office in Rustburg, VA has an excellent full-time opportunity available for a career‑oriented, customer‑focused individual.

Hours

Monday – Friday, 8:30 am – 5:00 pm

Responsibilities

• Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products.
• Working with our County Board of Directors
• Promoting Farm Bureau Bank
• Assist individuals / members with health insurance needs

Qualifications

• Previous administrative support experience
• Outstanding technical skills, including MS Office applications
• Effective verbal & written communication
• Strong customer service skills and a positive attitude.
• Property & Casualty license (within 3 months of hire) Paid for by company
• Previous insurance experience preferred
• Outside/Inside sales experience a plus

Benefits

• Paid training for both licensing and standard sales training
• Ongoing development and support in all roles
• Medical and dental insurance on your first day of work
• Additional perks such as gym membership discounts for field employees, Legal Shield resources and flexible spending account
• 401k with 6 percent company match
• 20 days of Paid Time off (PTO) each year

Equal Employment Opportunity

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.