Part-Time Member Service Specialist, Verona

Virginia Farm Bureau Family of Companies

Verona (VA)

On-site

USD 23,000 - 26,000

Part time

14 days+

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Benefits offered by this job

Paid training
Licensing
Ongoing development
Health insurance
401K
PTO

Job summary

The Augusta County Office in Verona, VA is seeking a part-time Member Service Specialist to provide customer-focused support, assist with insurance product servicing, and promote Farm Bureau Bank.

This role requires 22.5 hours per week, non-exempt status, and a Property & Casualty license within six months (company-paid). Prior insurance and admin experience are preferred.

Qualifications

  • Previous administrative support experience.
  • Outstanding MS Office skills.
  • Effective verbal & written communication.
  • Strong customer service skills and a positive attitude.
  • Property & Casualty license within 6 months of hire (company-paid).
  • Previous insurance experience preferred.
  • Outside/Inside sales experience a plus.
  • W-2 position only.

Responsibilities

  • Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products.
  • Working with our County Board of Directors.
  • Promoting Farm Bureau Bank.
  • Assist individuals/ members with health insurance needs.

Skills

Administrative support
Customer service
Communication skills

Tools

MS Office

Job description

POSITION TITLE: Member Service Specialist (Part-Time)

STATUS: Non-exempt

LOCATION: Augusta County Office in Verona, VA

REPORTS TO: Agency Manager

COMPENSATION: $17 - $19 hourly

Our Augusta County Farm Bureau Office in Verona, VA has an excellent Part-Time opportunity available for a career oriented, customer focused individual.

This is a Part-Time position required 22.5 hours a week.

The Member Service Specialist Is Responsible For
  • Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products.
  • Working with our County Board of Directors.
  • Promoting Farm Bureau Bank.
  • Assist individuals/ members with health insurance needs.
Qualifications Include
  • Previous administrative support experience
  • Outstanding technical skills including MS Office applications
  • Effective verbal & written communication
  • Strong customer service skills and a positive attitude.
  • Property & Casualty license (within 6 months of hire) Paid for by company
  • Previous insurance experience preferred
  • Outside/Inside sales experience a plus!
  • This is a W-2 position only
Benefits
  • Paid training for both licensing and standard sales training
  • Ongoing development and support in all roles

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

VAFB supports compliance with COVID-19 protocols.

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