Member Service Specialist

Virginia Farm Bureau Family of Companies; Virginia (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid training for licensing

Medical and dental insurance

Gym membership discounts

Generous 401(k) contribution

17 days of paid time off (PTO)

Job summary

A regional insurance company in Virginia is offering a full-time opportunity for a customer-focused individual. The role includes assisting in the solicitation and servicing of insurance products as well as working with the County Board of Directors. Preferred candidates will have administrative support experience, strong customer service skills, and must obtain Property & Casualty and Life & Health licenses within six months, which will be paid for by the company. Medical and dental insurance starts from day one.

Qualifications

• Previous administrative support experience.
• Strong customer service skills and a positive attitude.
• Property & Casualty license within 6 months.
• Life & Health license within 6 months.

Responsibilities

• Assisting with insurance products solicitation, processing, and servicing.
• Working with County Board of Directors.
• Promoting Farm Bureau Bank.
• Assisting members with health insurance needs.

Skills

Customer service skills

Technical skills in MS Office

Effective verbal communication

Effective written communication

Sales experience

MS Office

Job description

Our Madison County Farm Bureau Office in Madison, VA has an excellent Full‑Time opportunity available for a career‑oriented, customer‑focused individual.

Hours: Monday – Friday, 8:30 am – 5:00 pm

Responsibilities

• Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products.
• Working with our County Board of Directors.
• Promoting Farm Bureau Bank.
• Assisting individuals/members with health insurance needs.

Qualifications

• Previous administrative support experience.
• Outstanding technical skills, including MS Office applications.
• Effective verbal and written communication.
• Strong customer service skills and a positive attitude.
• Property & Casualty license (within 6 months of hire) – paid for by company.
• Life & Health license (within 6 months of hire) – paid for by company.
• Previous insurance experience (preferred).
• Outside/inside sales experience (a plus).
• This is a W‑2 position only.

Benefits

• Paid training for both licensing and standard sales training.
• Ongoing development and support in all roles.
• Medical and dental insurance on your first day.
• Additional perks such as gym membership discounts for field employees, Legal Shield resources, and flexible spending account.
• Generous employee 401(k) contribution.
• 17 days of paid time off (PTO) each year.

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation, or veteran status.

Seniority level: Entry level.

Employment type: Full‑time.

Job function: Strategy/Planning and Information Technology.

Industry: Insurance.