Member Service Specialist – Banking & Solutions

Golden1; Susanville (CA); On-site; USD 28,929 - 33,062; Full time

Job summary

Golden1 in Susanville is seeking a Member Service Specialist to provide top-notch service to our members. The role includes processing transactions, ensuring compliance with policies, and identifying opportunities to assist members with their financial needs.

The ideal candidate has at least one year of experience in a cash handling role and strong communication skills. This position is essential for enhancing member relationships and delivering excellent service.

Qualifications

• Minimum one year prior experience in a cash handling service oriented role.
• 6+ months experience as a Member Service Specialist I or similar role preferred.
• Excellent oral and written communication skills.

Responsibilities

• Process and audit financial transactions efficiently.
• Provide key financial services to members.
• Engage with members to identify financial service needs.

Skills

Excellent communication skills

Customer service

Cash handling

Teamwork

Empathy

Education

High School or GED

Tools

Microsoft Office

EnAct

eFunds

Job description

Golden1 in Susanville is seeking a Member Service Specialist to provide top-notch service to our members. The role includes processing transactions, ensuring compliance with policies, and identifying opportunities to assist members with their financial needs.

The ideal candidate has at least one year of experience in a cash handling role and strong communication skills. This position is essential for enhancing member relationships and delivering excellent service.