Member Service Specialist – Banking & Education

Socket.dev; Highland (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Weekly pay

401K retirement plan with companymatch

Paid time off accrual upon hire

Paid sick leave

Life insurance up to twice annual-sala

Financial education programs

DoorDash DashPass

Medical, dental, and vision insurance

Job summary

Socket.dev is seeking an Associate Member Relationship Specialist (Teller 1) to deliver exceptional face-to-face member service at our California branch in Highland. Hours vary with a schedule of 8:30 am–5:30 pm on weekdays and 8:30 am–2:30 pm on Saturdays, offering career growth in a collaborative community.

The role emphasizes accurate service, problem resolution, and teamwork while supporting membership enrollment and loan requests.

Qualifications

• Provides exceptional member service following Service Standards.

Responsibilities

• Assists with routine transactions and service requests, including deposits and card services.
• Researches and resolves member issues; ensures data accuracy and security.
• Balances cash and adheres to branch safety procedures.
• Promotes credit union products and refers members to partners as appropriate.

Job description

Socket.dev is seeking an Associate Member Relationship Specialist (Teller 1) to deliver exceptional face-to-face member service at our California branch in Highland. Hours vary with a schedule of 8:30 am–5:30 pm on weekdays and 8:30 am–2:30 pm on Saturdays, offering career growth in a collaborative community.

The role emphasizes accurate service, problem resolution, and teamwork while supporting membership enrollment and loan requests.