Member Service Representative (Teller) Edmond, OK

Allegiance Credit Union; Edmond, Northern (OK, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Allegiance Credit Union is hiring a Part-Time Member Service Representative at the Edmond Branch. The role supports members with financial transactions, including cash handling and negotiable instruments, while delivering quality service and building relationships.

Attendance is essential, and evening/weekend shifts are scheduled as shown. Responsibilities include processing deposits, withdrawals, loan payments, and gift card transactions; promoting CU products; welcoming members with

Qualifications

• Experience handling financial transactions and serving members.
• Ability to identify needs and promote credit union products.
• Excellent communication and basic computer skills.
• Must be able to work flexible part-time hours.

Responsibilities

• Process member transactions including deposits, withdrawals, loan payments, money orders, and card purchases.
• Balance cash drawer and ensure accuracy of daily transactions.
• Assist members by providing information and directing to appropriate departments.
• Handle routine tasks such as typing, filing, emails, and phone inquiries.

Skills

Cash handling

Customer service

Cross-selling

Job description

Part-Time Member Service Representative
Edmond Branch

Monday - Friday: 1:15 p.m. - 6:15 p.m.
Saturdays: 8:45 a.m. - 1:15 p.m.

(Part-Time employees are scheduled for 21 - 29 hours per week)

Role

Support members with financial transactions, includingcash-handling and negotiable instruments. Deliver quality service, buildprofessional relationships, provide account information and account/loanmaintenance, and resolve or refer issues as needed. Attendance is an essentialfunction of performing the duties.

Major Duties and Responsibilities

• 55% - Receives and processes member financialtransactions, including deposits, withdrawals and loan payments; sells moneyorders and VISA gift cards to members; transfers amounts from member accountsas directed. Balances cash drawer and daily transactions.
• 20% - Identify members’ needs and promote andcross-sell credit union products and services.
• 15% - Welcomes members and provides routineinformation concerning services and directs members to appropriate departmentfor specific information and service.
• 10% - Performs a variety of miscellaneous tasks,including typing, filing, responding to emails, and answering the telephone.

Must comply with all company policies and procedures,applicable laws and regulations, including but not limited to, the Bank SecrecyAct, the Patriot Act, and the Office of Foreign Assets Control. Performs otherjob related duties as assigned.