Member Service Representative (Teller) Edmond, OK

Allegiance Credit Union; Edmond (OK); On-site; USD 12,000 - 18,000; Part time

Job summary

Allegiance Credit Union in Edmond, OK is seeking a Part-Time Member Service Representative at the Edmond Branch. The role focuses on handling financial transactions, cash handling, and delivering high-quality service to members while maintaining relationships and referring questions as needed. Typical hours are Monday through Friday 8:00 a.m.

to 1:00 p.m., with Saturday shifts 9:00 a.m. to 1:00 p.m. Part-time staff work 21–29 hours per week and must comply with bank policies and applicable

Qualifications

• Cash handling and basic financial transactions experience.
• Strong customer service and communication skills.
• Ability to work in a team and follow policies.

Responsibilities

• Receives and processes member transactions including deposits, withdrawals, and payments.
• Promotes and cross-sells credit union products and services.
• Welcomes members and provides routine information, directing to the appropriate department as needed.
• Performs miscellaneous tasks such as typing, filing, emailing, and answering the phone.

Job description

Part-Time Member Service Representative
Edmond Branch

Monday - Friday: 8:00 a.m. - 1:00 p.m.

Saturdays: 9:00 a.m. - 1:00 p.m.

(Part-Time employees are scheduled for 21 - 29 hours per week)

Role

Support members with financial transactions, includingcash-handling and negotiable instruments. Deliver quality service, buildprofessional relationships, provide account information and account/loanmaintenance, and resolve or refer issues as needed. Attendance is an essentialfunction of performing the duties.

Major Duties and Responsibilities

• 55% - Receives and processes member financialtransactions, including deposits, withdrawals and loan payments; sells moneyorders and VISA gift cards to members; transfers amounts from member accountsas directed. Balances cash drawer and daily transactions.
• 20% -Identify members’ needs and promote andcross-sell credit union products and services.
• 15% - Welcomes members and provides routineinformation concerning services and directs members to appropriate departmentfor specific information and service.
• 10% - Performs a variety of miscellaneous tasks,including typing, filing, responding to emails, and answering the telephone.

Must comply with all company policies and procedures,applicable laws and regulations, including but not limited to, the Bank SecrecyAct, the Patriot Act, and the Office of Foreign Assets Control. Performs otherjob related duties as assigned.