Full Time Teller - Edmond East

MidFirst Business Credit, Inc.; Edmond (OK); Sur place; USD 19 286 - 24 796; Plein temps

Résumé du poste

MidFirst Banking Center in Edmond, OK is hiring a Teller to process customer transactions and deliver high-level service. You will greet customers, ensure accurate cash handling, and support cross-selling of bank products to build lasting relationships.

The role requires proactive communication, teamwork, and adherence to bank procedures. Responsibilities include handling inquiries, maintaining accuracy under pressure, and contributing to a positive customer experience while meeting performance

Qualifications

• Minimum of 6 months cash handling and/or POS transaction experience.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute to a positive team environment and achieve goals.
• Careful attention to detail and strong organizational skills; adhere to procedures.
• Strong work ethic and high integrity; outgoing and enthusiastic personality.

Responsabilités

• Greeting customers and fostering a welcoming, customer-focused environment.
• Processing customer transactions accurately in a fast-paced setting with a balanced cash drawer.
• Cross-selling bank products and services to expand relationships.
• Building customer loyalty through relationship development and exceptional service.
• Responding to inquiries by researching and offering positive solutions.

Connaissances

Cash handling

POS experience

Customer service

Communication

Team player

Attention to detail

Strong work ethic

Formation

High School or better

Outils

Microsoft Office

Description du poste

OK-Edmond East
1601 E Danforth
Edmond, OK 73034, USA

OK-Edmond East
1601 E Danforth
Edmond, OK 73034, USA

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.

Your duties will include, but are not limited to the following:

• Greeting customers and facilitating a welcoming and customer-focused environment
• Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
• Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
• Building customer loyalty by developing relationships and always offering exceptional service
• Responding to customer inquiries and concerns by researching and identifying positive solutions

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Required Skills:

Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment

• Excellent customer-service skills, including oral and written communication
• Ability to effectively contribute to a positive team environment and work toward achieving goals
• Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
• Strong work ethic and high integrity
• Strong computer and 10 key skills
• Outgoing, assertive, confident, and enthusiastic personality

This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.

Preferred Skills:

• Knowledge of banking products and procedures
• Successful sales record in a retail sales or banking environment
• Bilingual (fluent verbal and written Spanish) skills
• Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)

Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations:

• Monday - Fridayfrom 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m.(Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Required

Preferred

Retail sales environment and/or previous banking experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.