Member Service Representative

Express Employment Professionals - Cincinnati East; Tigard (OR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401k

Medical insurance

Optical coverage

Dental coverage

Life Insurance

Short-term disability coverage

Job summary

Local Bank in Oregon seeks a friendly Member Service Representative to join its front-office team and provide exceptional customer service for everyday banking needs.

You will assist with deposits, account openings, debit card issuance, and mobile banking guidance while delivering general administrative support and welcoming walk-in clients.

Qualifications

• Customer service experience preferred.
• Ability to open new accounts and assist with updates.
• Familiarity with debit cards and mobile banking apps.

Responsibilities

• Assist members with deposits, withdrawals, payments, and check cashing.
• Open new accounts and assist with account updates.
• Issue and update debit cards using the bank’s internal system.
• Guide customers through mobile banking apps and online features.
• Provide front desk coverage and greet walk-in clients.
• Deliver general administrative and customer support.
• Maintain knowledge of bank products and services to better assist customers.

Skills

Customer service

Interpersonal skills

Attention to detail

Job description

A well-established local bank, serving the community for over 20 years, is seeking a Member Service Representative to join their front-office team. In this role, you'll provide excellent customer service by assisting members with everyday banking needs, opening accounts, issuing debit cards, and offering general office support. This is more than a teller role—it's a chance to be part of a tight-knit team in a customer-focused environment.

Job Duties:

• Assist members with deposits, withdrawals, payments, and check cashing
• Open new accounts and assist with account updates
• Issue and update debit cards using the bank’s internal system
• Guide customers through mobile banking apps and basic online features
• Provide front desk coverage and greet walk-in clients
• Deliver general administrative and customer support
• Maintain knowledge of bank products and services to better assist customers

Benefits:

• 401k
• Medical insurance
• Optical coverage
• Dental coverage
• Life Insurance
• Short-term disability coverage

Visit us at:

10115 SW Nimbus Ave. #500
Tigard, OR 97223
503-624-2001