Assistant Branch Manager

Deseret First Credit Union; Salt Lake City (UT); On-site; USD 70,000 - 95,000; Full time

Job summary

Deseret First Credit Union in Salt Lake City, UT, is seeking a Branch Manager who thrives in a people-focused environment. You will supervise tellers and branch staff, drive sales and member service excellence, and ensure branch operations meet audit and compliance standards.

Ideal candidates bring banking experience, leadership ability, and a passion for helping members achieve their financial goals. We offer a collaborative team and opportunities to grow within a community-oriented credit

Qualifications

• High school diploma or GED required.
• Two years of banking-related experience required; people-management a plus.
• Two-year college degree or business/trade schooling preferred.

Responsibilities

• Perform teller functions, open new accounts, and handle loans as needed.
• Develop, motivate, hire, and discipline branch personnel; lead sales efforts.
• Conduct performance evaluations and appraisals for direct reports.
• Ensure audits and compliance procedures are followed; maintain records.
• Monitor branch operations and drive corrective actions for poor results.
• Act as Branch Manager in the Branch Manager's absence.
• Other duties as assigned.

Skills

Communication skills

Leadership

Customer service

Problem-solving

Sales ability

Education

High school diploma or GED

Two-year college degree preferred

Tools

Microsoft Office

Software learning aptitude

Job description

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:

• 12 paid holidays
• A positive atmosphere and co-workers who truly care
• Benefits, perks, and discounts worth a double-take
• Competitive compensation
• Enjoyable activities and wellness initiatives

Schedule: Monday - Friday 8:45am - 5:45pm, with rotating Tuesdays that require an 8:30 start time, with flexibility to work until closing at 6:15pm in rare circumstances.

We delight in taking excellent care of our members. Here is how you can help us accomplish that...

We are looking for people who love people. We are in the people business helping individuals with their financial needs!

Are you driven by a purpose?

Do you have energy, passion, and enthusiasm for your work and enjoy helping others?

Can you do common things in an uncommon way?

Are you proactive and like to solve problems by thinking outside the box? Can you show empathy and concern for a member's frustrations and partner with them to resolve their questions?

Are you relentless in your pursuit of delivering an exceptional member experience?

Are you comfortable in a financial environment, and do you have the aptitude to discuss and recommend financial products and solutions to a member?

In summary, we are looking for friendly, enthusiastic, and professional people who enjoy serving. We will teach you everything else you need to know!

Here are some opportunities to look forward to when working at Deseret First...

• Performs all types of member transactions as needed (teller functions, new accounts, loans, etc.)
• Develops, motivates, hires and disciplines branch personnel. Is a leader with sales and helps the other employees at the branch excel in this area as well.
• Performs performance evaluations and appraisals for all direct reports.
• Ensure that the branch is following all audit and compliance standards. This includes all monthly audits (teller drawer, vault, etc.) and dual control logs (mail, cash transfers, ATM, etc.) are done properly and the records are in order.
• Monitors branch operation results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions.
• Monitors all branch activities to insure they are in compliance with established credit union policies and procedures.
• Acts as the Branch Manager when the Branch Manager is out of the office.
• This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time.

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.

Requirements:

Qualifications:

• High school degree or GED required.
• Two years of banking related experience is required. Experience managing people is a plus.
• A two-year college degree or completion of a specialized course of study at a business or trade school is highly preferred.

Competencies:

• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
• Courtesy, tact, and diplomacy are essential elements of the job.
• Must have excellent communication skills to explain and sell products to members.
• Understand member's needs and what services the Credit Union can offer to meet those needs.
• Ability to make people feel comfortable in easy and hard situations.
• Math skills to understand processes and decisions.
• Ability to communicate products and services to members.

Computer/Software Skills:

• Microsoft Office Suite
• Ability to learn new software easily

Work Conditions:

• Office environment, moderate walking
• This position requires the individual to perform all duties out of the physical work location
• Some travel for meetings

Salary: DOE