Member Service Representative

Neches Federal Credit Union; Port Neches (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Neches Federal Credit Union in Port Neches, TX is seeking a Full-Time Member Service Representative to assist members with deposits, withdrawals, transfers, and other transactions.

This role emphasizes accuracy, cash handling, teamwork, and proactive problem solving while educating members about products and services.

The right candidate will balance a cash drawer, provide friendly service, and support the credit union’s mission and values.

Qualifications

• High school diploma or equivalent is required.
• Cash handling or equivalent experience preferred.
• Ability to work well in a team and uphold the credit union’s values.

Responsibilities

• Process member transactions: deposits, withdrawals, transfers, checks, and loan payments.
• Issue money orders, cashier checks, and hunting/fishing license tags.
• Balance and reconcile the cash drawer with accuracy.

Skills

Cash handling

Teamwork

Dependability

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Member Service Representative

Full-Time Port Neches, TX, US

2 days ago Requisition ID: 1225

Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. They use their knowledge and pro-active problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

ADDITIONAL REQUIRED QUALIFICATIONS:

• High School diploma or equivalent
• 6-months cash handling or equivalent experience
• Ability to work well in a team environment and support the credit union’s mission and values
• Dependable; punctual and regular attendance

JOB SUMMARY:

• Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, credit card cash advances etc.
• Issuing money orders, cashier checks, and hunting/fishing license tags
• Responsible for balancing drawer

Classification:Non-Exempt

Location:Nall (Port Neches)

Hours: Scheduled for 40-hours per week between the hours of

Monday through Thursday 8:15AM to 5:15PM

Fridays 8:15AM to 5:15PM or 9:15AM to 6:15PM