Member Service Representative

KUMC Credit Union; Kansas City (KS); On-site; USD 21,000 - 28,000; Part time

Job summary

KUMC Credit Union in Kansas City, KS is seeking a part-time Member Service Representative (20–25 hours per week) to assist members with financial transactions with friendly, accurate service.

This in-person role may require working at either of our two locations, with some Saturday hours. Daily tasks include balancing cash drawer, processing deposits and withdrawals, and promoting credit union products; must pass drug screening and background check.

Qualifications

• Part-time position requiring in-person work.
• Must pass drug screening and background check.
• Equal opportunity employer.

Responsibilities

• Provide prompt, efficient, and accurate service while looking for opportunities to deepen the member relationship.
• Perform daily balancing of a cash drawer in a timely and accurate manner.
• Process financial transactions including check cashing, funds transfers, deposits, and withdrawals.
• Service existing accounts.
• Provide information concerning credit union services, policies, and procedures.
• Assess member needs and identify opportunities to help members by recommending additional products, services, or referrals.
• Provide information and solutions on basic deposit products, credit card products, and services that could benefit members.

Skills

Customer service

Cash handling

Communication

Job description

KUMC Credit Union is seeking apart-time (20 to 25 hours a week)Member Service Representative to assist members with financial transactions efficiently, accurately and with excellent member service.This in person position may require you to work at either of our 2 locations and will have some Saturday hours.

Daily Task:

• Provide prompt, efficient, and accurate service while looking for opportunities to deepen the member relationship.
• Perform traditional functions to include daily balancing of a cash drawer in a timely and accurate manner.
• Process financial transactions including check cashing, funds transfers, deposits, and withdrawals.
• Service existing accounts.
• Provide complete and accurate information concerning credit union services, policies, and procedures.
• Assess member needs and identify opportunities to help members by recommending additional products, services, or referrals.
• Provide information and offer solutions on basic deposit products, credit card products, and services that could benefit members.

Must be able to pass a drug screening and background check.

KUMC Credit Union is an equal opportunity employer.