Member Service Representative

Legacy Community Federal Credit Union; Bessemer (AL); On-site; USD 30,000 - 38,000; Full time

Job summary

Legacy Community Federal Credit Union seeks a full-time Member Service Representative to assist members with financial transactions at one of their nine branches. The role involves providing exceptional customer service, recommending products, and performing various administrative tasks. Competitive pay and benefits, including health and dental insurance, are offered along with a standard work schedule.

Benefits

Health and dental insurance

Company paid Life and LTD insurance

401(k) with discretionary match

Cash Balance Defined Benefit Plan and Trust

12 paid holidays, 12 vacation days, and 10 sick days

Qualifications

• Previous customer service experience required.
• Experience handling money and prior frontline teller experience preferred.
• At least 1 year of related experience needed.

Responsibilities

• Assist members with financial transactions while providing exceptional customer service.
• Recommend and sell products and services tailored to members' needs.
• Perform miscellaneous tasks including typing, filing, and answering telephone.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Job description

Legacy Community Federal Credit Union is looking for the right candidate to join our team as a full time Member Service Representative.

Legacy is committed to assisting our members in the greater Birmingham area at one of our nine branches. Additionally, we are proud to be the official credit union of the University of Alabama at Birmingham. We want to help our members Craft their Legacy by providing products and services to our members that help fulfill their financial needs. We have been loyal to the UAB and Birmingham community since 1955.

We are also committed to providing competitive pay to our employees, as well as excellent benefits. We offer health and dental insurance through BCBS of Alabama, as well as company paid Life and LTD insurance. We offer two retirement plans: 401(k) with discretionary match and a Cash Balance Defined Benefit Plan and Trust. We also have 12 paid holidays, 12 vacation days, and 10 sick days for our employees! This is a full time position, with the standard hours being Monday through Thursday from 8:30 am - 5:00 pm, and Friday from 8:30 am - 6:30 pm.

In this Member Service Representative position, we rely on you to effectively assist our members with all of their financial transactions while providing exceptional customer service. From basic cash handling to withdrawals, deposits, transfers, loan payments, and more, our members depend on you to do everything with precision and care. As needed, you recommend and sell products and services, and direct members to various departments for specific information and/or services that cater to their individual needs/goals. In addition to helping our members, you are happy to jump in and perform a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!

• Prior customer service experience
• Experience handling money, previous frontline teller experience preferred.
• High school diploma or GED
• At least 1 year of related experience needed

Apply today!

Location: 35242