Member Service Rep: Launch Your Banking Career & Impact

FAIRWINDS Credit Union; Ormond Beach (FL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

11 paid holidays

401(k) match 6%

Health Savings Account

Maternity leave

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Leadership development

Tuition assistance

Career advancement

Debt Free Club

SmartDollar program

Job summary

FAIRWINDS Credit Union in Ormond Beach is hiring a Member Service Representative to welcome members, process teller transactions, and educate on FAIRWINDS products and digital tools. You will assist with account questions and work to resolve issues quickly in a friendly, professional environment.

The role offers a comprehensive benefits package and opportunities to grow within a purpose-driven culture aligned with The FAIRWINDS Way.

Qualifications

• Customer service experience is preferred but not required; training provided.

Responsibilities

• Welcome members with a friendly and professional attitude.
• Perform routine teller transactions with accuracy and efficiency (deposits, withdrawals, loan payments, check cashing).
• Educate members on FAIRWINDS products and digital tools (mobile/online banking).
• Assist members with account questions and service issues; escalate to resolve concerns quickly.

Skills

Customer service

Cash handling

Communication skills

Tech-savvy

Job description

FAIRWINDS Credit Union in Ormond Beach is hiring a Member Service Representative to welcome members, process teller transactions, and educate on FAIRWINDS products and digital tools. You will assist with account questions and work to resolve issues quickly in a friendly, professional environment.

The role offers a comprehensive benefits package and opportunities to grow within a purpose-driven culture aligned with The FAIRWINDS Way.