Member Service Rep I: Cash Handling & Customer Care

San Diego County Credit Union Inc; Escondido (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

San Diego County Credit Union Inc in Escondido, CA is seeking a Member Service Representative I. The role focuses on delivering exceptional service, handling routine member transactions, and promoting credit union products.

The position requires a high school diploma or equivalent and at least 6 months of customer service experience, with cash handling preferred. You will join a team of professionals dedicated to the organization's mission and values.

Qualifications

• High school diploma or equivalent.
• 6 months of customer service experience.
• Cash handling experience preferred.
• Strong listening, communication, time management, and organizational skills.
• Demonstrated ability to achieve assigned goals and performance expectations.
• New Hire Training course and exam completed.

Responsibilities

• Deliver exceptional member experience with a positive, professional attitude.
• Process routine member transactions: deposits, withdrawals, loan payments, wires, etc.
• Maintain a balanced cash drawer and follow procedures and risk management requirements.
• Understand financial needs and offer suitable options to members.

Skills

Customer service

Cash handling

Communication

Time management

Teamwork

Education

High school diploma or equivalent

Job description

San Diego County Credit Union Inc in Escondido, CA is seeking a Member Service Representative I. The role focuses on delivering exceptional service, handling routine member transactions, and promoting credit union products.

The position requires a high school diploma or equivalent and at least 6 months of customer service experience, with cash handling preferred. You will join a team of professionals dedicated to the organization's mission and values.