Member Service & Financial Guidance Specialist II

Golden 1 Credit Union; Auburn (CA); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Golden 1 Credit Union in Auburn is seeking a Member Service Specialist II. You will staff the branch, process transactions, and deliver trusted financial guidance to members, helping the community while upholding security and compliance.

This non-exempt role offers daily cash handling, opportunities for mentorship, and a focus on service excellence as part of a cooperative that values people helping people.

Qualifications

• H.S. Diploma or General Education Degree (GED) required.
• 1+ years year of prior experience in a cash handling service oriented role required.
• 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution preferred.

Responsabilités

• Process deposits, withdrawals, transfers, payments, and general ledger entries.
• Provide Golden 1 services to members including cashier’s checks, money orders, wire transfers, and card transactions.
• Identify member needs and document opportunities in EnAct system.
• Maintain confidentiality of member and credit union information.

Connaissances

Cash handling

Customer service

Communication

Formation

High School Diploma or GED

Description du poste

Golden 1 Credit Union in Auburn is seeking a Member Service Specialist II. You will staff the branch, process transactions, and deliver trusted financial guidance to members, helping the community while upholding security and compliance.

This non-exempt role offers daily cash handling, opportunities for mentorship, and a focus on service excellence as part of a cooperative that values people helping people.