Member Sales Representative

Crunch Fitness; Schaumburg (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Job summary

A leading fitness club in Schaumburg is seeking a Membership Sales Representative to generate leads and provide exceptional member service. The ideal candidate is passionate about health and fitness, has strong sales and customer service skills, and is fluent in English. Responsibilities include managing leads through promotions and referrals, assisting at the front desk, and contributing to club membership goals. Join a team that values fun and fitness in the workplace.

Qualifications

• Strong sales skills with a fitness background preferred.
• Fluent in English with proficient reading and writing skills.
• Knowledge of social media and computer use.
• Energetic and enthusiastic about health and fitness.

Responsibilities

• Generate leads through promotions, referrals, and social media.
• Follow up on leads, referrals, and missed guests.
• Assist front desk operations to ensure member satisfaction.

Skills

Sales skills

Customer service

Fluent in English

Computer knowledge

Social media knowledge

Customer service

Fitness background

Tools

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Job description

Job Description

Position Title: Membership Sales Representative: Reports to: General Manager

Requirements: Fluent in English, Proficient reading and writing skills, Computer and social media knowledge

Special Skills: Strong Sales and customer service with fitness background

Membership Sales Representative (MSR) represent Crunch Fitness to prospective members ensuring they have a welcoming, informative, and enjoyable experience during their club visits ultimately leading to joining the gym. MSR's contribute to achieving club membership goals by meeting or exceeding personal new member enrollment targets. MSR's turn every guest club visit into a new member relationship by listening to guests goals, presenting Crunch Fitness and their Services in a way that best connects with them, and establishing trust in Crunch Fitness through transparent pricing, open dialogue, and a passion for fitness. MSC's integrate how personal training can play a vital role in achieving fitness goals with 100% of prospective new members.

Responsibilities: Generate leads/new business through member promotions, leads, referrals, social media and guest passes. Manage and follow-up on 100% of Leads, referrals, Missed Guests, and any other opportunities. As a contributing team member, assist the front desk as necessary allowing members to receive a friendly greeting/check-in and prompt attention to their needs.

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Are you willing to do outbound sales (with training/support)? *

Are you comfortable working in a position with a performance based compensation structure (base + commission)? *

How many years of sales experience do you have? *

I was referred to this position by a current employee

Crunch offers comprehensive benefits for eligible employees.

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full‑Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'”