Member Relationship Lead

Fort Knox Federal Credit Union; Leitchfield (KY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Pension

Health Insurance

Dental Insurance

Vision Insurance

Paid PTO

Paid Holidays

Life Insurance

Short/Long-Term Disability

401(k)

Tuition Reimbursement

HSA/FSA

Job summary

Abound Credit Union is hiring to supervise our teller area, serving as the main contact for currency and account services. You will oversee staffing, scheduling, and cash handling while promoting loans and products for members.

The role emphasizes community engagement and financial education, with interview support for teller openings and a focus on presenting life-changing opportunities to members.

Qualifications

• High school diploma or equivalent required.
• Desire to present life-changing, money-saving opportunities to members.
• Self-motivated and enthusiastic with willingness to support others on the team.
• Maintain a professional and friendly demeanor with strong communication skills.
• Professional appearance expected.
• Ability to operate a computer, fax, calculator, and copier.

Responsibilities

• Supervise tellers including staffing, timesheet approval, and scheduling leave.
• Promote a sales environment to generate loans and product opportunities.
• Safeguard and maintain security of all branch funds.
• Focus on community and financial education.
• Assist manager with interviews for open Teller positions.

Skills

Communication

Self-motivation

Team support

Professional demeanor

Customer service

Education

High school diploma

Tools

Computer

Fax machine

Calculator

Copier

Job description

Are you ready to join a team that is committed to hardworking Kentuckians?

If so, Abound Credit Union might be the place for you!

We are driven by our selfless dedication to members and community. We create a connected, learning-driven, and fun environment that fuels our passion to inspire financial wellness. We do that by sharing our knowledge, strength, and accessibility to provide market-leading value that makes more possible for our members.

Here at Abound Credit Union, culture is big deal. We roll up our sleeves each day to make this an awesome place to work. We want to bring great things to our communities, be awesome to each other, ready for whatever comes our way, and are hungry to learn and grow as people and professionals. Our best is built from the inside out.

Abound Credit Union is now hiring friendly, enthusiastic, and just overall awesome personalities to provide supervision to our teller area that serves as the primary contact for our members on currency and account related services.

What You’ll Do:

• Supervise tellers to include staffing, timesheet approval, and scheduling leave.
• Foster and promote a sales environment with your team to generate loans and product opportunities.
• Safeguard and maintain security of all branch funds.
• Focus on community and financial education.
• Assist manager with interviews for open Teller positions.

Full job description will be provided if you are selected for an interview.

What We Need:

• Minimum of a high school diploma or equivalent.
• A desire to present life changing, money saving opportunities to our members / potential members.
• Self-motivated and enthusiastic with a willingness to support others on your team.
• Maintain a professional and friendly demeanor with great communication skills.
• Maintain a professional appearance.
• Ability to proficiently operate a computer, fax machine, calculator, and copier.
• Cash handling and balancing experience a plus!
• Pension
• Health, Dental, Vision and Other Insurance Coverage
• Paid Personal Time Off
• Paid Holidays
• Life Insurance
• Short and Long-Term Disability
• 401(k) with matching funds
• Tuition Reimbursement
• HSA, FSA, and Dependent Care Spending Accounts