Member Relationship & Financial Wellness Advisor

Abound Credit Union; Bowling Green (KY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Pension

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Life insurance

Disability insurance

401(k) with matching funds

Tuition reimbursement

HSA, FSA

Job summary

Abound Credit Union in Kentucky is hiring for an entry-level member services role. You will promote financial products, open accounts, resolve issues, and support loan processing to meet member needs.

Ideal candidates have a high school diploma, strong communication, and a professional, friendly demeanor. Customer service experience is a plus, with comprehensive benefits including health, dental, vision, 401(k), tuition reimbursement, and more.

Qualifications

• High school diploma or equivalent is required.
• Effective communication of Credit Union products and services.
• Self-motivated and enthusiastic with willingness to support teammates.
• Maintain a professional and friendly demeanor; professional appearance is expected.

Responsibilities

• Promote Credit Union products and services based on member needs.
• Open member accounts, resolve issues, and handle daily needs.
• Provide loan processing, closing, and disbursal services to members.
• Meet monthly goals.

Skills

Communication

Self-motivation

Team support

Professional demeanor

Computer literacy

Customer service experience

Education

High school diploma or equivalent

Tools

Computer

Calculator

Copier

Job description

Abound Credit Union in Kentucky is hiring for an entry-level member services role. You will promote financial products, open accounts, resolve issues, and support loan processing to meet member needs.

Ideal candidates have a high school diploma, strong communication, and a professional, friendly demeanor. Customer service experience is a plus, with comprehensive benefits including health, dental, vision, 401(k), tuition reimbursement, and more.