Member Relationship Banker

001 Truliant Federal Credit Union; Greensboro (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

No-cost medical, dental, vision

401(k) with match

Paid holidays & PTO

Teledoc

Onsite fitness facilities

Tuition reimbursement

Job summary

Truliant Federal Credit Union is seeking a Personal Banker in Greensboro to guide members through financial decisions, build trusted relationships, and support deposit and loan activities. You will identify needs, recommend products, and collaborate with partners to achieve member goals.

The role emphasizes strong communication, accurate service, and a passion for helping people in a branch environment. Prior retail banking experience is valued.

Qualifications

• Proven experience in a customer-facing role in banking or financial services.
• Ability to discuss products, identify needs, and propose solutions.
• Comfort balancing member service, sales, and operations in a fast-paced branch.

Responsibilities

• Build relationships with members and identify financial needs to recommend products and services.
• Support deposit and lending activities including account openings and loan applications.
• Collaborate with branch and partners to connect members with tailored financial solutions.

Skills

Rapport building

Verbal communication

Written communication

Explain products clearly

Credit underwriting basics

Digital banking tools

Education

College degree or equivalent experience

NMLS registration (SAFE Act)

Notary appointment (within 3 months)

Job description

Truliant Federal Credit Union is seeking a Personal Banker in Greensboro to guide members through financial decisions, build trusted relationships, and support deposit and loan activities. You will identify needs, recommend products, and collaborate with partners to achieve member goals.

The role emphasizes strong communication, accurate service, and a passion for helping people in a branch environment. Prior retail banking experience is valued.