Head Teller - Mattapoisett

First-Citizens'-Federal-Credit-Unio; Mattapoisett (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Educational Tuition Assistance

Health Insurance

Work-Life Balance

401K with Company Match

Job summary

First Citizens’ Federal Credit Union is seeking a Member Relationship Advisor to oversee teller line operations and enhance member experience. The role emphasizes relationship-building and providing valuable service in a collaborative environment.

Experience in a financial institution and a can-do attitude are essential. The position supports learning, education assistance, and work-life balance within a fully on-site setting.

Qualifications

• One plus years of experience working in a financial institution, including teller and customer service experience.

Responsibilities

• Oversee daily teller line operations and deliver valuable service to members.
• Build long-lasting relationships through positive, helpful interactions.
• Contribute to a collaborative work environment and support team members.

Job description

Who We NeedWe’re looking for someone with positive vibes, and a willingness to help others. A team player with an innovative mindset, who likes to think outside the box.Who We AreFirst Citizens’ is committed to providing team members with the ability to create their own unique journey while feeling supported and empowered to be their best authentic self. Our core values Do What's Right, Get Better Every Day & Support & Improve Our Community are important to us. If you’re looking to make a difference and be part of something bigger, this may just be the place for you!What You’ll DoOur Member Relationship Advisors advocate for a positive and meaningful customer and team member experience by overseeing the daily operations of the teller line. There is no list of products to sell – we strive to create long-lasting relationships by delivering valuable service to our members.What We RequireOne plus years of experience working in a financial institution to include some teller and/or customer service experience. First Citizens' believes training and learning are always possible when you have a can-do attitude. All we ask is that you have the desire to help others and our community. The rest, we can figure out together.What We Offer:• Supportive & Collaborative Work Environment• Opportunities for Learning & Development• Continuing Education & Tuition Assistance• Employee Assistance Program• Work-Life Balance• 401K Program (Fully Vested - 5% Company Match)• Volunteer Time Off• Health InsuranceWorking ConditionsThe work environment characteristics described here are representative of those the team member encounters while performing the essential functions of this job.Physical Demands EffortsThis function requires moderate standing, walking and sitting. Will be sitting while performing computer data entry functions. Position does not involve climbing or crawling but may on occasion kneel/squat. Requires lifting and moderate carrying of items up to 25 pounds such as a banker’s box. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, and computer.Mental & Visual DemandsSpecific vision abilities required by this job include: close vision and ability to adjust focusWork EnvironmentThis position typically works in an office environment. Noise is moderate and typical of conversations and office equipment.Americans with Disabilities ActFirst Citizens’ Federal Credit Union complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. The company will provide reasonable accommodations that do not cause an undue hardship.Additional Notes· Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.· This job description is subject to change at any time.#on-site