Member Relations & Financial Solutions Specialist

ValleyStar Credit Union; Rocky Mount (VA); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous vacation and sick time

Paid holidays

Volunteer time off

401k plan with company match

Job summary

ValleyStar Credit Union in Rocky Mount, VA is seeking a Relationship Specialist to foster strong member relationships and support accounts, loans, and investments. You will listen to members and recommend solutions to enhance financial well-being.

Requires 2 years in banking/credit union and strong attention to detail. The role offers a full-time schedule with competitive benefits and opportunities for career advancement at our Rocky Mount branch.

Qualifications

• 2 years in the banking/credit union industry.
• High school diploma or bachelor’s or equivalent.
• Lending and sales experience is preferred.
• Computer savvy and able to navigate multiple applications and systems.

Responsibilities

• Maintain thorough knowledge of credit union products and services and retail and digital systems.
• Actively participate in marketing and promotional initiatives of the credit union.
• Open new and servicing existing consumer and business accounts.
• Process loan applications including signature loans, auto loans, day notes, and credit cards; close and disburse loans; refer loan protection products.
• Process member transactions whether at the drive-thru or Teller line.

Skills

Banking experience

Lending experience

Sales experience

Customer service

Education

High school diploma or bachelor’s degree or equivalent

Tools

Multiple applications and systems

Job description

ValleyStar Credit Union in Rocky Mount, VA is seeking a Relationship Specialist to foster strong member relationships and support accounts, loans, and investments. You will listen to members and recommend solutions to enhance financial well-being.

Requires 2 years in banking/credit union and strong attention to detail. The role offers a full-time schedule with competitive benefits and opportunities for career advancement at our Rocky Mount branch.