Senior Relationship Specialist - Banking & Loans

ValleyStar Credit Union; Roanoke (VA); Hybrid; USD 31,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Generous vacation and sick time

Paid holidays

Paid time off to volunteer

401k plan with company match

Job summary

ValleyStar Credit Union’s Roanoke branch is seeking a Relationship Specialist III to cultivate strong member relationships and provide personalized financial solutions, including deposits, loans and investment accounts while ensuring a high-quality member experience.

The role requires an energetic, personable leader with banking and supervisory experience, strong attention to detail, and the ability to guide teller operations and branch workflows. Competitive benefits are offered.

Qualifications

• 3 years of banking experience including a strong understanding of bank operations.
• Supervisory experience leading and coaching a team.
• Strong computer skills and able to use Microsoft Outlook, Word, and Excel.

Responsibilities

• Maintain understanding of ValleyStar’s history, mission, vision, and values.
• Recommend solutions meeting member needs with clear communication and personalized experience.
• Oversee teller line operations and branch operations in coordination with the Branch Manager.
• Open new and service existing consumer and business accounts, digitally or in-person.
• Process loan applications, close and disburse loans, and refer loan protection products.
• Assist members with safe deposit box transactions and other requests.

Skills

Banking experience

Supervisory experience

Computer skills (Outlook/Word/Excel)

Job description

ValleyStar Credit Union’s Roanoke branch is seeking a Relationship Specialist III to cultivate strong member relationships and provide personalized financial solutions, including deposits, loans and investment accounts while ensuring a high-quality member experience.

The role requires an energetic, personable leader with banking and supervisory experience, strong attention to detail, and the ability to guide teller operations and branch workflows. Competitive benefits are offered.