Member Operations & Payroll Specialist — Hybrid

Default Brand; Andover (MN); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Competitive salary

Job summary

Agri-Mark is seeking a Member Operations Specialist to support hauler payroll processing, financial reporting, and transportation operations in a hybrid office setting in Andover, MA. You will ensure timely compensation, maintain payroll data, and deliver insights to drive cost efficiency.

The role requires 3+ years in payroll/financial operations or logistics, strong Excel skills, and the ability to collaborate across finance, operations, and member teams. Equal opportunity employer.

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or related field preferred.
• 3+ years of experience in payroll, financial operations, or logistics.
• Strong proficiency in Microsoft Excel, Word, and payroll/accounting systems.

Responsibilities

• Manage end-to-end hauler payroll processing, including base pay, adjustments, and accessorial compensation.
• Maintain accurate payroll records, including rate updates, corrections, and recoverable advances.
• Validate supporting documentation to ensure accuracy prior to payroll processing.
• Distribute payroll summaries and supporting information to haulers.
• Support year-end reporting requirements, including 1099 preparation.
• Prepare and process invoices for service delays, accessorial charges, and non-standard compensation.
• Ensure all adjustments are accurately calculated, documented, and aligned with agreements.
• Partner with internal teams and vendors to resolve billing discrepancies.
• Prepare payroll reports and support monthly financial close, including journal entries.
• Reconcile payroll-related general ledger accounts and investigate variances.
• Provide regular reporting and insights on costs, trends, and performance.
• Maintain documentation to support reporting accuracy and audit readiness.
• Participate in a rotating on-call schedule to support evening, night, and weekend dispatch operations.
• Assist in coordinating monthly hauler scheduling to align capacity with operational needs.
• Track and analyze hauler KPIs, including service levels, reliability, cost efficiency, and schedule adherence.
• Provide insights to improve performance and support operational decision‑making.
• Collaborate with operations leadership to address performance gaps and optimize utilization.

Skills

Payroll experience

Analytical skills

Organizational skills

Problem solving

Team collaboration

Education

Associate’s or Bachelor’s degree in Accounting, Finance, Business, or related field

Tools

Excel

Payroll systems

DSI

AS400

BPICS

Job description

Agri-Mark is seeking a Member Operations Specialist to support hauler payroll processing, financial reporting, and transportation operations in a hybrid office setting in Andover, MA. You will ensure timely compensation, maintain payroll data, and deliver insights to drive cost efficiency.

The role requires 3+ years in payroll/financial operations or logistics, strong Excel skills, and the ability to collaborate across finance, operations, and member teams. Equal opportunity employer.