Member Onboarding & Fitness Sales Associate

24 Hour Fitness USA, LLC; Fremont (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Employee Resource Groups

Job summary

24 Hour Fitness USA, LLC is seeking a friendly team member to welcome new members and guide them at the start of their fitness journey. You will listen to goals, understand needs, and recommend personalized options that support members' success, blending a passion for fitness with strong interpersonal skills.

You are the first face visitors see in the club, greet guests, answer questions, help maintain a clean, safe gym, and deliver an engaging, inclusive experience that motivates members to

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
• You help keep our gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
• Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.

Skills

Customer service orientation

Interpersonal skills

Sales experience

Retail experience

CPR and AED certification

Job description

24 Hour Fitness USA, LLC is seeking a friendly team member to welcome new members and guide them at the start of their fitness journey. You will listen to goals, understand needs, and recommend personalized options that support members' success, blending a passion for fitness with strong interpersonal skills.

You are the first face visitors see in the club, greet guests, answer questions, help maintain a clean, safe gym, and deliver an engaging, inclusive experience that motivates members to