Member of Technical Staff, Forward-Deployed Engineering

Quadrillion Labs; New York (NY); On-site; USD 175,000 - 350,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Lunch and dinner covered

Varied stipends

Job summary

Quadrillion Labs is seeking a Forward-Deployed Engineer in New York City. You'll represent the company while working closely with customers to deploy and tailor solutions in unique environments. This role emphasizes both strong technical skills and empathetic customer relations.

Responsibilities include deploying Qualia into customer setups, managing interactions, and building necessary integrations. Required qualifications include full-stack or backend experience, particularly with Python, and previous customer-facing roles.

The position requires working in-person, with generous benefits including comprehensive insurance and meal coverage.

Qualifications

• Strong full-stack or backend engineering experience, especially with Python.
• Previous experience as a FDE or in a strongly customer-facing role.
• Comfort working in unfamiliar codebases.
• Ability to move quickly in a zero-to-one environment.

Responsibilities

• Deploy Qualia into customers' real environments.
• Build what customers need to succeed by prototyping integrations and workflows.
• Manage customer/product relations to get them excited about using Qualia.

Job description

As a Forward‑Deployed Engineer at Quadrillion Labs, you'll represent our company in our work with our highly varied set of customers. This is not a traditional FDE role: we are looking for folks who combine enormous technical excellence with deep empathy and an ability to work with customers from a wide variety of verticals. You'll work closely with the core engineering and product teams to triage features and identify ways to improve customer outcomes.

What You’ll Do

• Deploy Qualia into customers' real environments. Stand up Qualia in unusual enterprise environments, connect to their unique data sources, and navigate their (both engineering and business) constraints.
• Build what customers need to succeed. Prototype integrations and workflows that answer customer needs, and transfer your learnings into production for all of our customers.
• Manage customer/product relations. Be the first line of defense for the company; speak to our customers in Slack, over email, and in person, and get them excited about using Qualia.

Required Qualifications

• Strong full‑stack or backend engineering experience, especially with Python
• Previous experience as a FDE or previous experience in a strongly customer‑facing role
• Comfort working in unfamiliar codebases
• Ability to move quickly in a zero‑to‑one environment

About This Role

We work in‑person 5 days a week out of our office in Midtown Manhattan. We cover generous benefits for employees, including medical, dental, and vision insurance, lunch and dinner covered, and other varied stipends.

Equal Employment Opportunity

Quadrillion Labs is an equal opportunity employer. We make hiring and employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. We are committed to building a team where talented people can do their best work.

If you need a reasonable accommodation during the application or interview process, let us know at [e-mail].

Compensation Range: $175K - $350K