Member of Client Experience, CXM Singapore (Fully Remote)

Anchorage Digital; United States; Remoto; USD 65.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Diversity and inclusion

Strong investor backing

Resumo da vaga

Anchorage Digital is a crypto platform enabling institutions to participate in digital assets through custody, staking, trading, and secure infrastructure. Founded in 2017, we are a 600+ person team backed by top investors including Andreessen Horowitz, Goldman Sachs, and KKR.

We deliver white-glove onboarding and ongoing account management for institutional clients, with a focus on proactive issue resolution and seamless custody and settlement operations.

Qualificações

• 1-3 years of client-facing experience in financial services or crypto.
• Knowledge of KYC, AML, and institutional client structures.
• Proactive, adaptable, and passionate about digital assets.

Responsabilidades

• Deliver white-glove onboarding and account management for institutional clients.
• Handle custody and settlement operations, resolving issues proactively.
• Coordinate with internal teams and provide rotating shift coverage.

Conhecimentos

Client relations

KYC/AML knowledge

Crypto knowledge

Communication

Descrição da vaga

• Deliver white-glove service to institutional clients through onboarding and account management.
• Handle custody and settlement operations, resolving issues proactively.
• Coordinate with internal teams and provide rotating shift coverage.

Who You Are:

• 1-3 years client-facing experience in financial services or crypto.
• Knowledge of KYC, AML, and institutional client structures.
• Proactive, adaptable, and passionate about digital assets.

Why Us:

• We're a diverse team of 600+ building the future of finance.
• We're backed by top investors and foster an inclusive culture.

Anchorage Digital

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets via custody, staking, trading, and secure infrastructure. Founded in 2017, we are a 600+ person team backed by top investors including Andreessen Horowitz, Goldman Sachs, and KKR.