Crypto Institutional Client Experience Specialist

Anchorage Digital; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Diversity and inclusion

Strong investor backing

Job summary

Anchorage Digital is a crypto platform enabling institutions to participate in digital assets through custody, staking, trading, and secure infrastructure. Founded in 2017, we are a 600+ person team backed by top investors including Andreessen Horowitz, Goldman Sachs, and KKR.

We deliver white-glove onboarding and ongoing account management for institutional clients, with a focus on proactive issue resolution and seamless custody and settlement operations.

Qualifications

• 1-3 years of client-facing experience in financial services or crypto.
• Knowledge of KYC, AML, and institutional client structures.
• Proactive, adaptable, and passionate about digital assets.

Responsibilities

• Deliver white-glove onboarding and account management for institutional clients.
• Handle custody and settlement operations, resolving issues proactively.
• Coordinate with internal teams and provide rotating shift coverage.

Skills

Client relations

KYC/AML knowledge

Crypto knowledge

Communication

Job description

Anchorage Digital is a crypto platform enabling institutions to participate in digital assets through custody, staking, trading, and secure infrastructure. Founded in 2017, we are a 600+ person team backed by top investors including Andreessen Horowitz, Goldman Sachs, and KKR.

We deliver white-glove onboarding and ongoing account management for institutional clients, with a focus on proactive issue resolution and seamless custody and settlement operations.