Member-Focused Teller: Quick Transactions & Service

Beacon Credit Union; Madison Heights (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Beacon Credit Union in Madison Heights, VA, is seeking a full-time teller to assist members with daily transactions and inquiries. You will balance cash drawers, maintain accuracy, and ensure security while delivering courteous, professional service.

The role requires learning banking software and regulations, with strong attention to detail. Candidates should have a high school diploma or equivalent and previous customer service experience is a plus.

Qualifications

• Cash-handling accuracy and basic math skills.
• Strong member service skills and professional demeanor.
• Problem solving for routine account questions and transaction issues.

Responsibilities

• Assist members with deposits, withdrawals, loan payments, check cashing, and inquiries.
• Balance cash drawers daily and ensure accuracy and security.
• Provide courteous, professional service and refer complex needs to appropriate team members.
• Support branch operations by following policies, compliance requirements, and privacy standards.

Skills

Cash handling

Customer service

Active listening

Problem solving

Computer literacy

Knowledge of banking regulations

Teamwork

Education

High school diploma or equivalent

Tools

Banking software

Digital tools

Office systems

Job description

Beacon Credit Union in Madison Heights, VA, is seeking a full-time teller to assist members with daily transactions and inquiries. You will balance cash drawers, maintain accuracy, and ensure security while delivering courteous, professional service.

The role requires learning banking software and regulations, with strong attention to detail. Candidates should have a high school diploma or equivalent and previous customer service experience is a plus.