Member-Focused Teller & Accounts Specialist

American 1 Credit Union

Leoni Township (MI)

On-site

USD 20,000 - 28,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Time Off

Job summary

American 1 Credit Union is hiring a Teller Account Specialist for our Michigan Center Branch, On-site at Michigan Center. Wage is $17.31/hour. Benefits start on day one: Health, Dental, Vision, and Time Off.

All offers are contingent upon background screens. The Account Specialist I delivers excellent member experiences through teller-based transactions and collaborates with the branch team to achieve goals.

Qualifications

Previous Teller experience.
Cash handling and balancing your own drawer.
Customer service experience building relationships through conversation.
Sales experience offering products and meeting monthly goals.

Responsibilities

Engaged Communication: ensure meaningful engagement with members and coworkers.
GREAT Service Standards: commit to superior member experience following service standards.
Accurately Process Teller Activity: handle deposits, endorsements, IDs, and cash checks per policy.
Focus on Purpose: align with the credit union's mission to create financial wellness.
Scorecard Accountability: cross-offer checking, lending, and referrals per goals.
Attention to Detail: ensure transactions are accurate and funds are available per regulation.
Community Advocate: represent the credit union in the community.
Branch Support: work assigned hours and support other team members.